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Frequently Asked Questions About Best Buy Union Square

How do I check product availability at the Union Square Best Buy?
How do I check my order status?
My local Union Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Union Square stores’ holiday hours?

Recent Reviews

4.1
(7944 reviews)
Capino F
November 24, 2024
5 out of 5
Quick and simple online order pick up
Shaky K
November 23, 2024
5 out of 5
Great shop with super friendly staff
D U
November 21, 2024
1 out of 5
I predict in short order this location and chain closing. You couldn't pay me to shop there, money refunded over $200 for a case I never got WEEKS after the purchase, a logistics horror show that's 100% avoidable, not complaining, taking my business elsewhere
Response from Best Buy
November 21, 2024
Good Afternoon, We certainly understand how you are feeling after an issue with receiving a refund for an item you never received. We would be happy to look further into these concerns with you. Please feel free to privately message our team on social media, so we can connect you with a specialist. Make sure you include your Google review in your message: #64454231. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Jisa
November 20, 2024
1 out of 5
Dude gave us a speech on WHY we shouldn't make a purchase in the electronics section. Made us wait 28 mins and then did all that. Don't go lmao
Response from Best Buy
November 21, 2024
Hello, Jisa, I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64451917” and share your full name, email, and phone number to connect with a live agent within hours of operation. We look forward to hearing from you. Kind Regards, ^Meghan

About Best Buy Union Square

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